Terms and Conditions
The ground rules for using Hadirmu.
We've written them as clearly as we can. Read In short for a quick overview, then the full text below.
Version 1.0 · Effective 23 October 2026
Operated by Fendi Suhendra, sole proprietorship, Jakarta.
In short
- Guests shoot from their phone browser and the photos land in your event gallery. The venue needs an internet connection.
- Each guest gets 20 shots. The gallery is kept for 30 days, then permanently deleted.
- Copyright stays with the guest who took the photo. The host gets permission to keep and share it.
- Cancel at least 30 days before the event and we refund 10% of the Package price. An event can be moved to another date for a 10% fee, minimum Rp100,000.
- If our system fails on the day, you can choose a transferable voucher or your money back.
This summary helps you read quickly. The full text below is what applies.
01About these Terms
These Terms and Conditions ("Terms") govern the use of the hadirmu.id website, the app.hadirmu.id application, and the Hadirmu camera (together, the "Service").
The Service is operated by Fendi Suhendra, a sole proprietorship based in Jakarta ("Hadirmu" or "we"). You can reach us at hello@hadirmu.id or (+62)851-8844-0505.
By creating an account, paying for a Package, or shooting with the Hadirmu camera, you confirm that you have read and agree to these Terms and the Privacy Policy. If you don't agree, please don't use the Service.
02Definitions
Host: the person who creates an Event on Hadirmu, for themselves or on behalf of someone else.
Guest: a person who shoots with the Hadirmu camera by scanning an Event's QR code.
Event: an occasion created by a Host on Hadirmu, with its QR code and Gallery.
Gallery: where the Guests' photos from one Event are stored.
Package: a paid service option that sets, among other things, the number of Guests per Event.
03Who can use the Service
Hosts must be at least 18 years old or married, and legally competent.
You're responsible for keeping your account secure and for all activity in it. Let us know right away if your account is used without permission.
The information you provide when signing up and paying must be accurate.
04The Hadirmu service
Hadirmu is a digital disposable camera for events. Guests scan a QR code, shoot from their phone browser, and the photos land in the Event Gallery.
Each Guest gets 20 shots per Event. The number of Guests per Event depends on the chosen Package.
The free trial covers 5 Guests with 20 shots each, and photos are kept for 30 days.
The camera needs an internet connection. Photos only upload while the Guest's device is online. The Service works in every browser, and we recommend Chrome.
We may change, add, or discontinue features. Such changes won't reduce what's included in a Package already paid for a scheduled Event.
05Packages and payment
Package prices are shown in Rupiah on the website or in the app at the time of purchase.
For now, payment is by bank transfer. A Package becomes active once we've verified the payment.
Cancellations, date changes, and compensation are covered by the Refund Policy, which is part of these Terms.
06Host responsibilities
Tell Guests that the Event uses the Hadirmu camera and that their photos will go to the Event Gallery.
Make sure the venue has adequate internet, for example by offering Wi-Fi to Guests.
Decide who can see the Gallery and whether photos can be downloaded.
Review the Gallery and delete inappropriate photos from the dashboard.
If the Event involves children, make sure their parents or guardians know about the Hadirmu camera.
Download any photos you want to keep before the 30-day retention period ends.
07Terms for Guests
By shooting with the Hadirmu camera, Guests agree that their photos are stored in the Event Gallery and can be seen by the Host, and by other Guests if the Host opens the Gallery to them.
Guests are asked to shoot respectfully and to respect people who don't want to be photographed.
08Copyright and photo permissions
Copyright in each photo stays with the Guest who took it.
By shooting with Hadirmu, Guests give the Host permission to keep, download, and share those photos for personal and Event purposes, without time limit and without payment.
Guests also give Hadirmu permission to store, process, and display the photos as needed to run the Service.
Hadirmu only uses photos for promotion after getting the Host's permission via WhatsApp or email. We'll take down a promotional photo if someone in it objects.
The Hadirmu brand, logo, design, and software belong to Hadirmu.
09Prohibited content
The Service may not be used to create or share pornographic or violent content, hate speech based on ethnicity, religion, race, or group, privacy violations, or any other content that breaks Indonesian law.
Users may not try to disrupt, break into, or misuse Hadirmu's systems.
We may remove content that breaks these rules and suspend or close the related account.
10Photo retention
The Gallery and its photos are kept for 30 days from the Event date, then permanently deleted. This period can't be extended.
We don't keep backups of deleted photos. Download the photos you want to keep before the retention period ends.
11Privacy
How we collect, use, and protect personal data is explained in the Privacy Policy.
12Service availability
We work to keep the Service running, but we don't guarantee it will always be free of disruption.
The Service depends on the internet connection, devices, and browsers of Guests, which are outside our control.
If our system fails during an Event, compensation is covered by the Refund Policy.
13Limitation of liability
Hadirmu isn't responsible for losses caused by things outside our control, including the venue's internet connection, Guests' devices or browsers, QR placement, the Host's Gallery settings, photos not downloaded before the retention period ends, and force majeure.
For disruptions caused by Hadirmu's system, our liability is the compensation set out in the Refund Policy, up to the value of the Package for that Event.
Nothing here reduces consumer rights guaranteed by law.
14Force majeure
Hadirmu isn't considered at fault if the Service is disrupted by circumstances beyond reasonable control, such as natural disasters, widespread internet or power outages, or government action.
15Suspension and closing accounts
You can stop using the Service at any time.
We may suspend or close accounts that break these Terms, and will notify you by email where possible.
16Changes to these Terms
We may update these Terms. Significant changes are announced on the website or by email at least 14 days before they take effect.
Packages already paid for remain subject to the version of the Terms in force at the time of purchase.
17Governing law and disputes
These Terms are governed by the laws of the Republic of Indonesia.
Any dispute is first settled by discussion. If no agreement is reached within 30 days, the parties may go to the Consumer Dispute Settlement Agency (BPSK) or the West Jakarta District Court.
18Language
These Terms are available in Indonesian and English. If the two differ, the Indonesian version prevails.
19Contact
Questions about these Terms can be sent to hello@hadirmu.id or by phone at (+62)851-8844-0505.

